MA127 Office Skills / Medical Office
(5.00 Lecture Hrs./Wk.) 5 Credits
Students will become experienced in the areas of entry-level office procedures such as telephone techniques including etiquette, patient scheduling, office organization, office communication, the use of office machinery such as faxes and multi-line phones while providing for patient privacy and confidentiality. In addition, an introduction to computer systems, patient medical records, software and billing, coding and insurance procedures will be explored.
Offered
Fall